Refund policy

We want every gift to arrive perfectly. If your wrapping paper arrives damaged or defective, please contact us within 14 days of delivery with a photo of the issue and we'll make it right, either a replacement or a full refund.

Because our paper is a print-on-demand product, we're unable to accept returns for change of mind or color preference. We encourage you to review the team color descriptions carefully before ordering.

For questions, reach us at obsidiancigarlounge@outlook.com.

Unfortunately, we cannot accept returns on sale items or gift cards.